The Nomad is available in sizes small - extra extra large (S-XXL).Ī larger size frame will be more stable, and will give you more room to move without upsetting the weight-balance of the bike. If riding the bike is not an option, consider the following. At a minimum, check the stack/reach measurements on your current bike and compare it to the new model you are looking at to get an idea of a fit you are already comfortable with. If you're on the cusp between the recommended height range of two sizes, the absolute best thing is to try to ride them both. If you have a question about a return or exchange please email us at: or telephone us on 01928 898011 Goods must be accompanied with a covering letter.You may send goods back to us using Priority or Guaranteed services but we can only refund the approximate 2nd class postage cost. ![]() These are both standard services at the Post Office and should arrive within a few days. We can only refund the cost of 2nd Class Royal Mail or Standard Parcel for larger items.You will have to pay the post office to return the goods but we will refund these costs to your card or send you a cheque for the value.Goods must be returned within 14 days of receipt.Please be honest when dealing with us, we will try our best to resolve any problem you have as it is in our interest to have a happy customer!īelieve it or not we do make mistakes on the odd occasion! If we have sent you a part which is different to what is listed on your invoice we will be happy to make an exchange and pay your first class postage costs for returning the item. Goods should be accompanied with covering letter.If you feel that the product you have purchased from Twelve50 Bikes has developed a fault then please contact us before returning goods as many problems may be solved without you incurring postage costs. Generally speaking, warranties cover manufacturing faults and defects but do not cover damage caused by crashing, abuse, general wear and tear etc. ![]() The duration of this warranty is at least 1 year but some manufacturers offer extended warranty.
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